Co-Founder at  Vendor Score IT

Celia is the co-founder of Vendor Score IT and creator of the SGAR Framework (Strategy, Governance, Assessment, Relationship). She helps procurement and VMO teams manage suppliers more effectively while supporting suppliers in demonstrating value and retaining key accounts.

Celia's perspective formed across 16+ years working on both sides of the vendor management relationship.

At Nestlé, Celia led the Global VMO nearshore team (Barcelona and Milano) and managed strategic vendor relationships with SFDC, IBM and Microsoft. She chaired quarterly governance reviews, implemented transparent performance metrics, and built internal VMO capabilities through training programs for both Nestlé product teams and external vendors.

At PepsiCo and Zurich Insurance, Celia served as IT Service Delivery Manager for procurement systems across 20+ European markets, managing supplier relationships for contract management, spend visibility, and procurement applications while ensuring delivery against SLAs and business objectives.

At NGA Human Resources (now Alight), Celia worked supplier-side as IT Client Account Manager for enterprise clients including Boehringer Ingelheim, Mondelez, and Nationale Nederlanden, managing P&L, customer satisfaction, and end-to-end IT service delivery.

As Founder of Vendor Manager Hub, Celia has worked with 250+ procurement professionals to implement the SGAR Framework through QBR transformation programs and 90-day SRM implementations for mid-market and enterprise organizations.

Through Vendor Score IT, Celia built the solution to the supplier scorecard problem she encountered repeatedly across client and supplier roles: teams stuck between manual Excel hell and $100K+ enterprise platforms with no practical middle ground.

Celia is a Resident Contributor at SRM Today and speaks at procurement conferences on vendor management strategy. She is based in Lisbon, Portugal, and is building a community to increase women's representation in vendor management.