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CSSC certification is designed to increase knowledge of the role of the store and warehouse, the functions of the store and warehouse personnel, how stock is managed and moved into through and out of the warehouse either to an internal customer or an external customer.



Transforming The Careers of Supply Chain Professionals  & Assisting Organizations Transform Their Supply Chains into Value Chains

World First Authentic Practical Oriented Approach Certification Program in Warehousing and Stock Management

Operating within a store’s environment and managing the large quantities and value of stock is a competitive advantage in today’s dynamic economy. Gaining this competitive advantage requires being able to identify the various operations within the store and recognizing the need to implement continuous improvement initiatives to make a store more productive. Being able to identify different categories of stock and knowing how to best ensure the right material is in the right place at the time it is needed.

The program covers the role of the store in the 21st Century, how the store fits into the greater supply chain, the roles and responsibilities of those that work in a stores environment, the need for safety and security of both personnel and stock, the receipt, storage and issuing of stock, as well as the proper management of a company’s valuable assets. Each of which presents a challenge to those responsible.


Introduction to Stores and Stock Control

  • Warehousing and Supply Chain Management

  • Roles, Responsibilities, and Relationships

  • Customer Service


Store Safety and Security

  • Risk and Safety Management

  • Warehouse Safety and PPE

  • Emergency Situations and Precautions


Store Operations

  • Stores Layout

  • Stores Productivity and Continuous Improvement

  • Materials Handling and Storage Equipment

  • Transportation


Stock Identification and Stock Control

  • Classifying and Coding Stock

  • Stock taking and Stock Audits


Stock Movement

  • Inbound Logistics

  • Stock Issues

  • Stock Returns

  • Reverse Logistics

  • Distribution Management



During the past three decades several supply chain certification bodies have been established; however, in the main most of the education offerings have concentrated on the theoretical aspects of the subject matter and fell short on the practical applications.

These certification programs enhance the thought process of the professionals, but many certified professionals are unable to implement the theory into practice without some extra help along the way. So, after several years of research, VCARE Academy has taken the initiative and is launching a series of supply chain certification programs to fill the existing gap in the supply chain education. These certification programs are purely based on the practical aspect of the many facets of the supply chain.

We can help you improve your supply chain expertise, and at the same time, enhance your company’s supply chain capabilities.

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Why would you even THINK about a certification on stores and controlling stock?  Because of the amount and value of all the inventory that exists.  Proper management of stock and the warehouse can give you a great advantage when competing in todays environment of the customer saying, “I want it now.”  Take our class NOW, pass the exam, and take your place on the cutting edge of managing your warehouse and be seen as the knowledge leader by your company in stores and stock control.

Professional Woman's Portrait


The Certified Stores and Stock Controller (CSSC) program is one of the best certification programs in the field of supply chain management. This program helps employers to provide an exceptional kick-start to transform both new and current employees to a work-to-do professional status to reach a high level of productivity in a very short time.

The CSSC Program provides the learners with a practical hands-on platform on which to develop their skills, both in the classroom and in the workplace. We left the theory at the door!

​CSSC program enable employers to identify where the knowledge and training gaps are within their organization. Having a well-qualified and certified staff is a great competitive advantage and branding tool for a world-class business.



We offer a unique approach to achieving a qualification, tailoring studies to our learners' in accordance with their needs and requirements. We promote best practice and high standards in industry, working to support and assist business and individuals through the implementation of blended learning.

Professional Woman's Portrait


  • The elements of warehousing and supply chain management

  • The role warehousing plays in servicing customers

  • The critical importance of risk and safety management in warehousing

  • Safety Equipment, situations, and precautions

  • The aspects of laying out a warehouse

  • The equipment used in storage and handling materials

  • The characteristics of managing stock

  • The elements of maintaining accurate inventory

  • The interaction of inbound logistics and the warehouse

  • The warehouse as an important step in distribution



Assessment Criteria

Introduction To Stores And Stock Control - 10% 

Stores Safety And Security -15%

Store Operations - 25%

Stock Identification And Stock Control - 20%

Stock Movement - 30%

Final Exam

Duration: 180 Minutes
Questions: 100 - MCQs
Examination: Online Proctored
Passing Criteria: 60%

1 Final Exam Retake is Free-of-Charge if Unsuccessful in first attempt

Practice Exam(s)

Duration: 30 Minutes for each module
Questions: 10 MCQs and 10 T/F
Examination: Online 
Passing Criteria: Self Assessment

Self Assessment Questions for Each Module



The Mini Master and Master Classes offered by VCARE Academy are revolutionary, impactful, and dynamic courses. They provide an immersive learning environment that is more adaptable than traditional methods so you can make the most out of the learning journey.

Learners are provided with guidelines on comprehending the concepts, frameworks, and approaches, thus helping learners overcome obstacles and create a path to success. In addition, this allows them to improve their abilities and skills to open their minds to new perspectives. 

These programs are great for both newcomers and experienced professionals. Discover now what’s right for you.

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