WHY GAIN CPIA DESIGNATION ?

INTRODUCTION TO MANUFACTURING AND OPERATIONS MANAGEMENT

• Business Formation and Business Strategy

• Business Functions and Activities

• Management

• Supply Chains and Customer Service

LEARNING OUTCOMES

• Name the objectives a business would establish for its operations;

• Distinguish between unincorporated businesses and incorporated businesses; give examples of each;

• Name the four primary functions of management; provide a brief explanation of each function;

• Define supply chain and supply chain management; with the aid of a diagram, show how demand, supply and information flows through the supply chain;

• Distinguish between the roles of strategic, tactical, and operations planning in supply chain management;

• Name the four leadership styles and give examples of where each leadership style would be the most appropriate;

• Define customer service; explain the importance of customers to a business;

• Outline the steps to be taken to ensure a successful communication process both within an organization and with the outside world.​

MODULE 02

OPERATIONS PLANNING AND SCHEDULING

• Forecasting & Demand Management

• Planning and Scheduling

• Materials Planning

• Capacity Planning

LEARNING OUTCOMES

• Distinguish between qualitative forecasting techniques and quantitative forecasting techniques;

• Explain the importance of tracking forecast error and making adjustments to a forecast when demand exceeds forecast by a large degree;

• Compare long-range, medium-range, and short-range planning; give examples from each category;

• Distinguish between planning and scheduling; with the aid of examples describe a number of planning and scheduling tools;

• Give a description of the master scheduling process; explain the role of rough-cut capacity planning in master scheduling;

• Give the purpose of materials planning and capacity planning in a manufacturing environment;

• With the aid of a flow diagram, give an explanation of the materials planning process;

• Give an explanation of how capacity planning is used to balance load with capacity at one or more work centres.​

MODULE 03

MATERIALS MANAGEMENT

• Purchasing, and Warehousing

• Inventory Management and Materials Handling

• Transportation and Distribution​

LEARNING OUTCOMES

• Define materials planning; give the role of materials planning in the supply chain;

• Describe the purchasing cycle; outline the requirements when selecting a supplier;

• Give the role of warehousing in the supply chain; describe a number of warehouse activities;

• Explain what inventory is, and why it is necessary to hold inventory at various points along the supply chain;

• Distinguish between the various types, functions and costs of inventory; give examples from each, outline the importance of managing each;

• Name and give an explanation of each category of materials handling equipment;

• Discuss the role of transport and transportation in the distribution of goods to customers;

• Explain the process of physical distribution; distinguish between carriers and the modes of transportation;​

MODULE 04

MANUFACTURING AND MANUFACTURING PROCESSES

• Manufacturing and Technology

• Manufacturing Strategies

• Types of Production

• Manufacturing Processing, & Manufacturing Materials​

LEARNING OUTCOMES

• Name the major groups of knowledge in business; give a brief explanation of each;

• Name and give a brief explanation of each of the components of a representative technological transformation system;

• With the aid of a diagram, give an explanation of the volume-variety matrix;

• Explain the importance of teaming up with suppliers and customers at each level in the supply chain;

• Distinguish between primary sector industries, secondary sector industries and tertiary sector; give examples from each sector;

• Name the different types of production systems; give examples of the products produced by each;

• Name the manufacturing processing families; indicate the significant differences between them;

• Distinguish between engineering materials and non-engineering materials; give examples from each category.​

MODULE 05

MANUFACTURING AND OPERATIONS SUPPORT FUNCTIONS

• Engineering and Productivity Improvement

• Quality, Inspection, Metrology, & Maintenance

• Lean and Waste Management

• Continuous Improvement​

LEARNING OUTCOMES

• Explain the role of industrial engineering in a manufacturing environment;

• Define productivity; name the resources, and discuss how productivity influences the wealth of a nation;

• Name the component parts of work study; briefly describe the procedure for a work study investigation;

• Distinguish between quality, inspection, and metrology; explain why quality is everyone’s responsibility?

• Name and give a brief explanation of the types of plant maintenance activities in a manufacturing organization;

• Describe the lean process; explain how lean is used to increase the productive use of a company’s resources;

• Identify the types of waste; give examples of each waste from the workplace;

• With the aid of sketches, give an explanation of the seven basic quality tools; give one example of the application of each.​

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